QUALITY IMPROVEMENT

Course Description 
​Students/residents will be able to describe and apply selected quality improvement methods and tools, including use data for quality improvement in patient care.
Course Competencies
​​Demonstrate ability to use quality improvement strategies to solve problems, improve efficiency, reduce cost, increase quality, improve patient safety, or improve patient experience.
Course Objectives
On successful completion of this 3 part course, residents will be able to:
  • Understand the principles and practice of quality measurement, quality improvement, and process redesign in healthcare and dentistry
  • Discuss quality care in dentistry
  • Understand and list the elements of the Model for Improvement
  • Demonstrate use of the components of a PDSA Cycle
  • Identify and evaluate selected core processes of health/oral health care organizations
  • Apply organizational problem-solving tools, including root cause analysis, PDSA
  • Use techniques for workflow redesign [to assess quality of care delivery]
  • Apply reliability concepts to care processes
  • Formulate plans for quality improvement
  • Recognize dental quality measures
About the Instructors
Moira Inkelas
PhD, MPH
Robin Flint
DrPH, MPH
Syllabus
Course MAterials
Video Lectures
Videos are password-protected.  Click here to view the CHAT/SPICE PD video library. ​
Additional Resources